Advice for building owners & managers
Understand the system.
Ask better questions.
Plain explanations for planning a lift emergency phone assessment. Start with the question that brought you here.
A provider notice
has arrived.
What happens next?
A practical checklist for identifying the line, involving the right people and planning the checks.
Read the switchover guideWhat does the alarm need for compliance?
Two-way speech, power, tests, call receiving and records — with answers to common questions.
Buying one unit or a portfolio
Quantities, communication points and the steps from request to quotation.
The emergency telephone
What the autodialler does, what may stay and when replacement needs discussing.
A gateway or a complete new phone?
Understand voice support, compatibility, site signal and SIM responsibilities.
From assessment to handover
Agree the scope, coordinate the checks and keep the records.
What affects the upgrade cost?
Compare the installation scope and the separately agreed ongoing services.
These guides help you prepare for a conversation. Equipment suitability and the relevant checks must be assessed for the actual installation. Please don’t open panels, enter restricted areas or alter alarm equipment.
A practical next step
One unit or a whole portfolio.
Tell us the quantities and locations you know. We’ll help define the equipment and work to quote.